next steps

We are pleased to offer a dedicated Student Support Team to assist with any enrollment questions. You can reach toll-free live support between 8am and 5pm, Monday through Friday at (877) 247-8817.

Plan Effective Dates

  • Fall 12-month plan: August 15th – August 14th, 2027
  • Fall 6-month plan: August 15th – February 14th, 2027
  • Spring 6-month plan: February 15th – August 14th, 2027

Note:  The dental certificate states August 1st but the 12-month plan effective date is August 15th.

  • Your MetLife Dental group number is: 271150
  • Your MetLife Member ID is: Your Boston University Student ID.
  • Please allow 10 business days for your insurance to be activated. 

How do I use my benefits?

MetLife Dental PPO Plan:

  • Once enrollment is activated, you can register with MyBenefits to print your ID card and view claims information. 
  • When creating a MyBenefits account, under “Access MyBenefits”, please enter “Boston University Student Plan “.
  • When registering your account, you will be asked for a “MetLife Assigned ID”. This is your Boston University Student ID. If it is less than 9 digits, please add zeros to the beginning. 
  • Registration in MyBenefits is not necessary to utilize your benefits.  
  • If you do not have an ID card, your provider can verify your coverage using your name, date of birth, and Boston University Student ID.
  • To find a dental provider, please visit MetLife.com. Next to “How can we help you?” select “Find a Dentist” and choose “PDP Plus”. Enter your Zip, City or State and select “Find a Dentist”.
  • If you visit an in-network dentist you will optimize your coverage as out-of-network benefits are covered at a lower percentage.
  • The MetLife Mobile App is available on the App Store and Google Play. Once downloaded, it can be used to find a participating dentist, view claims and to see your ID card.  

Claims Information

  • It is always recommended that your provider submit the claim form directly to MetLife. If you submit, the claim will be covered as an out-of-network expense. The claim form can be found in the Document Library.

MetLife Dental Customer Service:

  • For questions related to claims or benefits please contact the MetLife Dental customer service team at (800) 275-4638, or visit MyBenefits.

General Contact Information:

  • Benefit Partners Technology: Please contact us at (877) 247-8817 or send us an email.
  • MetLife Dental: For questions regarding your dental plan, please call: (800) 275-4638.